FLORIDA NEWSLETTER

FLORIDA NEWSLETTER

Gemaire turned 50 in 2019

Gemaire held open houses in all 32 branches throughout the Florida, Georgia and Alabama area and invited our customers and vendors to help us celebrate this milestone.


Intensify HVAC Business Growth Through Easy-To-Use Technology in 2020

As you develop your HVAC business growth plan for 2020, it is important that you examine today’s changing marketplace. As with most businesses, the HVAC contractor would greatly benefit by adopting programs that leverage technology to make you faster, smarter, better and more reactive to your customer’s needs. The Gemaire digital platforms are designed to help HVAC professionals stand out from the competition and make even the smallest customer, look and perform like a large HVAC player. These programs include:

Gemaire.com – Gemaire’s complete online store designed to make the ordering process faster, simpler and organized. Gemaire’s website is the fastest way to place orders, obtain pricing, inventory availability and product information, all without making a phone call. In addition, we recently added the new AHRI Matchup System Builder and Online Warranty processing. www.Gemaire.com

Gemaire HVAC Assist Mobile App – All of your technicians should have the free Gemaire mobile app on their phone, which will decrease downtime and increase the number of jobs that can be accomplished each day. Without a phone call and without leaving the jobsite, the Gemaire app provides pricing (Permission must be granted by contractor management), real-time inventory, matchup information, parts availability, spec sheets, warranty lookup and many more tools. New features include Order Status and Duct Calculators.

OnCall Air – Offers dealers the ability to create professional-looking, quick and easy proposals, while in front of customer, eliminating old school handwritten presentations. Pulls pricing, product images and product information right from Gemaire.com. www.oncallair.com/gemaire

HouseCall Pro – Fast scheduling of jobs, processes payments, creates follow-up marketing programs, etc. https://promos.gemaire.com/housecall-pro/

Credit for Comfort – Easy to offer financing with Prime, 2nd look and Pace programs. Closes more deals by offering customers more options. Never lose a sale due to customer financing issues. www.Creditforcomfort.com

Alert Labs – Sentree – 24/7 Monitoring that identifies problems and performs pro-active maintenance check-ups on A/C systems. These professional tools offer contractors an additional “maintenance contract” revenue stream using cell-based solutions and does not require a WIFI connection. Make more money and keep customers loyal by maintaining their equipment and preventing big issues from occurring. https://alertlabs.com/pages/contractors

SBE – Proven training program designed to grow your HVAC contractor business. www.sbeodyssey.com/gemaire

GEMstock – Takes the guesswork out of managing and replenishing both warehouse and truck stock inventory. It uses bar-coded labels that are generated from our website and uses our Gemaire mobile app to scan them. https://www.gemaire.com/gemstock-info/
These user-friendly programs have evolved into tools that many customers cannot live without. For more information about these Gemaire solutions, click on the links provided above, contact your Gemaire Territory Manager or call Mark Deutsch at (954) 312-4369.

In 2020, let Gemaire help you adapt to today’s changes in consumer behavior and compete effectively, by using technology to move your businesses forward. We take your success seriously. We will show you that Gemaire.com, our mobile app and the rest of our digital tools are not hard to use and will greatly make an impact on the growth of your business as we begin the New Year, together as partners.


John’s Helpful Tips

Ratings and Reviews
One of the benefits of the Pro Partner program is being at the top of the dealer locator at Rheem.com. In addition, all Pro Partners have ratings and reviews attached to their dealer locator listing. There are two ways to get ratings and reviews from you customers. One when registering for the enhanced warranties include your customers email addresses, two go into your MyRheem account and request a review from your customer. There is also the ability to respond to reviews. We added a new benefit for Pro Partners in 2019 called Rep Booster you can now add the overall rating and the number of reviews from Google and Facebook to your Rheem dealer locator listing. To learn more about how to get the most benefit from ratings and reviews go to MyRheem>Marketing>Rating & Reviews Training.
Reasons to be concerned about your presents on the internet:

  • Build & maintain a strong online reputation
  • Use positive customer reviews to generate new business
  • Enhance your website’s SEO and page rank so customers can find you faster when searching for local contractors
  • 50% of today’s online searches are for local vendors or services1
  • 85% of consumers read business reviews
  • Businesses with online reviews are 5x more likely to receive an inquiry

John Grindle
john.grindle@rheem.com
Business Development Manager
Rheem Manufacturing


FORT MYERS BRANCH
Wednesday, January 15
8:00 AM – 10:00 AM
11975 Amedicus Lane
Fort Myers, 33907
Register Now

SARASOTA BRANCH
Thursday, January 16
8:00 AM – 10:00 AM
7245 16TH Street STE 101
Sarasota, 34243
Register Now

TAMPA EAST BRANCH
Friday, January 17
8:00 AM – 10:00 AM
6610 East Adamo Drive
Tampa, 33619
Register Now


Cancellation Fee: $20If Gemaire or the delivery recipient cancels the delivery after a Driver is already en route to the pick up location, a $20 fee will be charged for the canceled delivery.

Return Delivery Fee: Equal to the cost of delivery times twoIf the delivery recipient is not available or refuses delivery, the Driver will return the delivery to the pick up location and the customer will pay for shipping both ways.

Wait Time at Customer Site: $30 per HourDelivery recipient is not present at time of delivery, delivery without signature has not been authorized and Driver is directed by Gemaire to wait for delivery recipient at delivery site.


Upcoming Training Classes

Rheem TOPTECH Air Conditioning Systems Training Class
Cost: $50Early bird special if you register before January 8th

This Single Stage Air Conditioning Systems training program explores the many aspects of installing, servicing, and diagnosing single air conditioning systems. Installation procedures discussed include location selection, proper refrigerant line sizing, refrigerant line installation, and evaporator coil installation. Service and maintenance procedures include proper charging procedures and accessory purpose and operation. Also included are how-to videos for air handler orientation, service procedures, and basic installation tips. Seats are limited.

DORAL CLASS
Tuesday, Jan 21, 2020
8am – 12pm
Register Now

POMPANO CLASS
Wednesday, Jan 22, 2020
8am – 12pm
Register Now


Upcoming Training Classes

Rheem Inverter Systems (B-Series) & Smart Thermostat Class
Cost: $80 check website for EARLYBIRD Specials

NEW BONUS DOUBLE CLASS SESSION
This your chance to attend a latest inverter systems training class from Rheem. This program is based on the “B” series of RP20 High efficiency Heat Pumps and Air Handlers.  As if that wasn’t enough we have also coupled this presentation with the Econet Smart Thermostat class.If you haven’t been to a Rheem Inverter class yet – now is the time to sign up. If you attended the old class then you also need to make this a priority. Get the latest information and all the new handout materials! Register today SPACE IS LIMITED.

JACKSONVILLE
February 4, 2020
Location TBD
8:00 AM – 12:00 PM
Register Now

ORLANDO
February 5, 2020
Orlando Training Room
4141 North John Young Parkway
Orlando, FL 32804
8:00 AM – 12:00 PM
Register Now

PENSACOLA
February 18, 2020
Hampton Inn & Suites Pensacola
I-10 North at University Town Plaza
7050 Plantation Road
Pensacola 32504
8:00 AM – 12:00 PM Central Time
Register Now

VALDOSTA
February 19, 2020
Holiday Inn Valdosta Conference Center
1805 West Hill Avenue
Valdosta 31601
8:00 AM – 12:00 PM
Register Now

SARASOTA
March 4, 2020
Location TBD
8:00 AM – 12:00 PM
Register Now

TAMPA
March 5, 2020
Hilton Garden Inn Tampa Airport Westshore
5312 Avion Park Drive
Tampa 33607
8:00 AM – 12:00 PM
Register Now